Edge Base
Cost-effective IT Support for companies without the compromise in Service. Our team respond rapidly, speak in plain-English and are Microsoft & Cisco Certified professionals.
Approachable experts that take ownership of your issues with a hands-on approach from our responsive service desk ensuring your users get the support they need to perform.
Guaranteed response & fast resolution, with standardisation & IT processes protect your organisation & data. We take a strategic view of your IT, treating it like we would treat our own.
Pro-active monitoring of all systems ensures we can get on top of issues before they cause problems for your business and ensure a stable, frictionless experience for your users.
Service Overview
Effective Communication – Clear communication & Service Level Agreements based on world-class Customer Experience.
Expertise & Experience– our team are Microsoft & Cisco professionals backed by robust processes, frameworks & best-practices.
The Right Tools for the Job – we invest heavily into industry leading technology and systems to ensure our customers are supported by real-time data and proactive monitoring.
Nationwide Coverage – UK-wide coverage and Service Desk with direct access to Engineers, not “Call-Handlers”.
Scalable & Flexible – Our Services scale with your organisation giving you access to what you require when you need it.